By Editor in Chief
on Wed Jul 02 2025
JAL will launch “JAL SMART AIRPORT” at 11 new airports (Aomori, Sendai, Komatsu, Hiroshima, Izumo, Matsuyama, Nagasaki, Miyazaki, Amami Oshima, Miyako, and Shin-Ishigaki) in sequence from July 3.
JAL SMART AIRPORT is a renewal of the design and system from the check-in counter to the boarding gate in order to reduce waiting time for various procedures. It is already in operation at nine airports in Japan (Haneda, Itami, Shin-Chitose, Centrair, Fukuoka, Oita, Kumamoto, Kagoshima, and Naha).
At the 11 new airports, the check-in and baggage drop-off lines will be improved, and baggage exchange voucher issuing machines, which are used at Centrair and other airports, will be introduced. Baggage tags issued by the self-service check-in machines are scanned by staff using a bar code reader and an exchange slip is issued, significantly reducing waiting time.
In addition, digital signage will be installed above the check-in counter, and a “Special Assistance Counter” will be set up exclusively for pregnant women and passengers with small children who require assistance.
© Source travel watch